Document your cases, escalate critical issues, collaborate in real-time, and get paid for your expertise. Like Huawei SR + Case Management — but yours, built in Africa.
1,200+
👥 Engineers
4,800+
📋 Cases Documented
98%
✅ Resolution Rate
₦12M+
💰 Paid to Engineers
Platform Features
Two powerful modules. One platform. Zero friction.
Document problems, procedures, solutions, and root causes with per-section file uploads. Your private knowledge base or the community's.
Escalate critical issues instantly. All engineers get notified. Max 3 per group. You pick who gets in by reviewing their case history.
Set bounty amounts for urgent escalations. Funds held in escrow. You control payout percentages. Platform takes 10% commission.
Non-Disclosure Agreements auto-generated and sent to accepted engineers before they access any sensitive files or configurations.
Auto-generate Google Meet or Microsoft Teams links for real-time collaborative troubleshooting with screensharing.
Build your engineer profile through case quality, escalation success, and community feedback. Stand out across Africa.
How It Works
Add certifications (CCIE, HCIE, JNCIE), company, and bank details for direct payouts.
Write up problems, upload topology diagrams and configs per section. Build your reputation.
Create a TAC escalation or apply to join others. Show your case history to get accepted.
Solve issues collaboratively. Paystack escrow releases funds directly to your bank.
1,200+ engineers documenting cases, solving escalations, and earning.