When a customer’s subscription expires, BRAS doesn’t disconnect the connection instead it is left online. This affected revenue of the company and the company resulted to manual disconnection by deact...
Josephine Daniel isah
When a customer’s subscription expires, BRAS doesn’t disconnect the connection instead it is left online. This affected revenue of the company and the company resulted to manual disconnection by deactivating the customer’s connection.
Checked the logs on the BRAS and also the interface to the firewall
A modification and configuration was done on the BRAS and firewall
After the upgrade, the disconnect wasn’t working
1 Comment
Emmanuel Uduebholo · Jul 2, 2026
I've experienced similar issue like this before on BRAS and the fix was similar! Thank you!